Technical Writer

Position Overview   The Technical Writer will be responsible for all documentation relating to Products developed by Vserv. Technical writers would create operating instructions, how-to manuals, assembly instructions, and “frequently asked questions” pages to help technical support staff, consumers, and other users within a company or an industry. This includes conceptual overviews, developer guides, detailed API documentation, and sample code. Your documentation will be used by external app developers and business owners  

Principal Responsibilities
  • Excellent technical writing skills and ability to peer review technical documents for grammar, content and style of writing.
  • Demonstrated ability to document business processes and write detailed functional requirements.
  • Interact with product managers and developers and prepare technical documentations for all FE products.
  • Interact with product managers and developers and prepare technical documentations for all FE products.
  • Support product, sales and engineering teams on internal project documentation e.g., documentation on client-specific features.
 

Essential Skills  
  • Expertise formatting documents using table of contents, figure numbers, graphics, headers, footers, index entries, and so on.
  • Develop and write information for existing and new product releases.
  • Incorporate best practices for product development
  • Comprehensive understanding of the Eco system, customer needs, competitive landscape and partnership opportunities, and capability to translate them into implications and execution plans.
  • Conceptualize new ideas and evaluate them objectively from a market and financial standpoint
  • Experience or background in other areas of computer science such as databases, Web technologies, networking, or programming is a plus.
 

Competencies Required  
  • Combination of creative and analytical talents
  • Ability to present ideas in user-friendly language
  • Able to prioritize and execute tasks in a high-pressure environment
  • Self-Driven Individual who proactively identifies opportunities and makes things happen.
  • Excellent relationship management Skills and a good team leader
  • Good project management skills
  • Creative flair and enthusiasm for new ideas and concepts
  • Great presentation capabilities
 

Qualification: Any Bachelor’s Degree but a technical degree would be an added advantage  

Experience: Min 3 years in Technical writing  


 

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